No seat #'s now?
- Thread starter pburg-herdfan
- Start date
What a shit show, nice win nonetheless, probably should have won this one by 3 tds.
It sounds like the ticket department needs a major management overhaul. Between ticketing errors, not getting tickets and parking passes in time for the first game, and not being responsive to client questions (as a season ticket holder you are a Marshall athletic department client) when called or emailed. I don't know how a school that doesn't have a waiting list for season tickets can afford to do this.
It's not so bad if you're in seat 3, 4, or 5, but when you get up to seat 19 it becomes a real problem.
We had three of six digital tickets today fail to scan and the lady scanning was forcing us to go the complete opposite side of the stadium to a ticket office. I refused and argued that she could see my tickets in my phone and she gave up. My son had trouble as well getting in with his digital ticket.
Certainly seems a bit of a mess
Certainly seems a bit of a mess
Seen a couple VT guys floating around to just open seats.. had to move about 6 times, funny they never would actually show their tickets so people could help them find their seats…
To throw in my 2 cents. The scanners will not scan in the sun. Don't know if that was your issue or not. They had to move into the shade for my electronic tickets to scan.
Adding to the experience.
Had one of the electronic tickets fail to scan and the usher waved us through to keep things moving.
Sat in the same section I have for years so I knew which side started with seat #1. But seeing those numbers washed out was weird.
Kind of related to the overall ticket management situation - I bought seats for the Coastal game without realizing a Big Green membership was required. Got the confirmation email from the ticket office but I'm not confident.
Emailed them asking for clarification and it's been crickets so far.
Had one of the electronic tickets fail to scan and the usher waved us through to keep things moving.
Sat in the same section I have for years so I knew which side started with seat #1. But seeing those numbers washed out was weird.
Kind of related to the overall ticket management situation - I bought seats for the Coastal game without realizing a Big Green membership was required. Got the confirmation email from the ticket office but I'm not confident.
Emailed them asking for clarification and it's been crickets so far.
My first act when I become King will be to fire every person in the Marshall ticket office.
I can only hope that someone from the athletic department who has the autonomy to provide solutions is working on these multiple issues. These problems have come to light on various forums and social media platforms. So it's not just a secular group bringing these up.
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