Unspactuclar.
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Which is it? It cannot be both.
Yes, it can.
What you fail to understand is that Marshall's place in football and in basketball in the conference is different.
Taking everything into consideration (facilities, location, history, fan support, budget, academic restrictions/non-qualifiers, etc.), Marshall is one of the top 2 in Conference USA in terms of best opportunities to win. If you were to rank those things, Marshall would be near the top in facilities, near the bottom in location, near the top in history, near the top in fan support, middle of the pack in budget, and near the top in academic restrictions/non-qualifiers. Under that situation, having 1 conference championship and 2 division titles in a decade is woefully under performing.
In terms of basketball, Marshall would be in the middle for facilities, near the bottom in location, middle to lower portion for history, upper third for fan support, no idea about budget, near the top for academic restrictions. As you can see, finishing in the middle of the conference isn't a failure with what Marshall's basketball has to work with. However, coming off of a second round game in the NCAA tournament, and bringing back just about everyone, fans rightfully expected far better than the first part of the season thus far. Pessimism and negativity is understandable.